1. Introduction
Welcome to The Nut Factory (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website located at https://thenutfactory.co.za/ (the “Website”) and your purchase of our products, including nuts, seeds, dried fruit, and snacks. By accessing the Website or placing an order, you agree to be bound by these Terms.

2. Company Details

• Website Name: The Nut Factory

• Physical Address: Office 6 Shezan Centre, 361 Grey Street, Erasmia, Pretoria, South Africa

• Email Address: info@thenutfactory.co.za

• Telephone Numbers: (+27) 12 370 1303 / (+27) 83 229 3344 / (+27) 72 557 7885

3. Use of the Website
You may use our Website for lawful shopping and browsing purposes only. You agree not to use the site for any fraudulent, abusive, or unlawful activities. We reserve the right to suspend or terminate your account if you violate these terms.

4. Products, Pricing, and Availability

• Pricing: All prices are displayed in South African Rands (ZAR) and include Value Added Tax (VAT) where applicable. Prices are subject to change without prior notice.

• Availability: All products are subject to availability. If an item you ordered is out of stock, we will notify you and offer a refund or an alternative product.

• Descriptions: We make every effort to display products as accurately as possible. However, the actual colors and packaging you see may vary slightly from the images on the site.

5. Orders and Payment

• By placing an order, you are making an offer to purchase. An order is only confirmed once payment has been received in full.

• We accept standard electronic payments as offered at our secure checkout.

• We reserve the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud or errors in pricing/product information.

6. Shipping and Delivery

• We offer delivery throughout South Africa.

• Orders over R 2,000.00 qualify for free shipping. Standard shipping rates apply for orders below this amount.

• Delivery times are estimates and not guaranteed. We are not liable for delays caused by couriers or circumstances beyond our reasonable control.

7. Returns and Refunds
All returns, exchanges, refunds, and cancellations are subject to our comprehensive Returns and Refunds Policy. By agreeing to these Terms and Conditions, you acknowledge and agree to the terms set out in that policy.

Please view our full Returns and Refunds Policy here: https://thenutfactory.co.za/returns-and-refunds-policy/

8. Intellectual Property
All content on this Website, including text, graphics, logos, images, and software, is the property of The Nut Factory or its content suppliers and is protected by South African and international copyright laws.

9. Limitation of Liability
To the maximum extent permitted by law, The Nut Factory shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or the purchase of our products.

10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa.